HELP CENTER
Find answers to frequently asked questions about our products and services
A: Best Quality
TIK Industrial Co., Limited is an authorized agent of many famous brands such as FAG, INA, SKF, TIMKEN, NSK, NTN, NACHI, IKO, KOYO, THK, HIWIN and so on. We are sure that the quality of our products is first class.
B: Large Stock
We keep in large stock of various bearings. With over 30,000,000 pcs of bearings in more than 200,000 different models are in our ready stock now. This ensures that we could satisfy the needs of our customers at any time and make immediate delivery of goods.
C: Competitive Price
We directly import by ourselves large quantity of bearings and reduce intermediary process to ensure our bearings at the lowest prices possible. Besides, we have excellent logistic distribution and delivery system to offer the cheapest freight. All these make sure that we can offer you very competitive price.
D: Best Service
We offer full service which include bearing introduction, bearing recommendation, bearing assembly, bearing use, bearing maintenance, technical support and problem solution service. Whenever you are in need or in problem, just get in touch with us, everything becomes easy.
You could have three choices to deliver goods. First is express courier, such as DHL, UPS, TNT and FedEx, and these are the most convenient way. Second is air parcel, this way is also fast with cheaper freight. Third is ocean shipping, it is rather cheap, but it will take a longer time .You could choose one of them according to your specific circumstance. Our customary payment terms are as following:
A: By T/T;
B: By irrevocable L/C at sight;
C: By western union for small orders.
After you receive our goods, you’d better confirm the goods soon, and if you don’t satisfy the goods, for example, the product is defective or is not the right type you want, you could give us a feedback as soon as possible, and if we confirm it’s our fault, we will give you a compensation or replace the product as you wish free of charge. Besides, we will pay the relevant freight aroused.
Our experts can help you find the perfect bearing solution for your specific application